Refund policy
At Drob Bira, we aim to deliver high-quality products and a smooth customer experience.
Returns are accepted within 2 days of receiving your order only if:
- The item arrives damaged
- The wrong item was received
To request a return, contact us with:
- Your order number
- Photos of the item
- A short explanation of the issue
Refunds are processed after inspection and approval.
Shipping fees are non-refundable unless the issue was caused by us.
We reserve the right to refuse returns that do not meet these conditions.